Questions to Ask Moving Companies:
Do you work for the mover or are you a broker? Broker’s play an important role in helping customers match up with moving companies. Keep in mind, however, that a broker cannot give you a binding estimate and a broker is not responsible for loss or damage. Do you give binding quotes? Over the phone, a mover or broker may give you a quote that is generally not binding. A mover may give a binding, or “not to exceed” quote upon reviewing your items in person. Brokers don’t typically give binding quotes. Does the quote include extra charges? For example – flight charges, long carry charges, appliance charges, parking charges, storage charges, fuel charges, awkward objects, etc. If you have a piano, you should let them know right up front. Ask them if they have equipment to help with heavy and awkward items. Will my items be transferred? Long distance moves can sometimes require your items be transferred to another truck. This extra handling increases the chances for damage